Reviews

What our customers say about us

Jan. 29, 2025

Earned: $

As a beginner, I really appreciated the demo account. It let me experiment with different indicators and strategies without the fear of... Read More

Dec. 3, 2024

Earned: $

The interface is easy and simple to understand and use. The proximity ratio for placing an up or down trade/buy or sell ratio is 1:1. The app works.... Read More

Nov. 28, 2024

Earned: $

Quotex is a great trading platform. Previously, I tried some trading apps, but now that I have found Quotex, I am sticking to it. Moreover, their.... Read More

Nov. 25, 2024

Earned: $

I've had nothing but positive experiences with Quotex over the years that I've been using it. The platform's intuitive and user-friendly design Read More

Nov. 24, 2024

Earned: $

In binary trading, Quotex is very good for me! The broker's deposit and withdrawal system is very good. Best regards, Quotex broker from me. 💜 Read More

Nov. 1, 2024

Earned: $

I've been using Quotex for some time now, and the experience has been excellent. The platform is straightforward to navigate, with a clean and Read More

There are several reasons why an account may become closed:

1. No activity.
The most common reason is that the account was closed for being inactive (no logins/activity) for a long period of time – from 3 moths and more. Such accounts get deleted, if there are no funds on the balance, and they cannot be restored. You are free to register a new account. (provided there are no other active accounts registered by you on the Platform)

The email cannot be reused. You would need to use a different email address.

2. Deleted by the owner.
If there are no funds on the balance, such accounts cannot be restored. As in previous case, you can simply make sure there are no other active accounts registered by you on the Platform, and create a new one.)

If you have deleted your account yourself by mistake, and there are funds on its balance – please contact support for details (using the «Contacts» form on the main page of the website). The operators will check and see if the account can be restored.

3. Duplicated accounts.
It's only allowed to have one active account on the Platform. If other accounts registered by the same person are detected they may be deleted with no warning (c 1.30 of the Service Agreement).

4. Deleted for violation of the Service Agreement.
The owner gets notified on the details of violation, and the possibility of refund, and if applicable, is asked to provide the required documents.)

In case of automatic detection of violations (e.g. using automated trading software) – the Company reserves the right not to notify the owner in advance. (You may contact support via the "Contacts" form at the bottom of the website's front page for details and refund (if applicable). We remind you that all statutory documents (Service Agreement and its annexes) are publicly available and can be revisited at any time on the Company's website.